Mushroom Coffee

Orders are processed within 1–2 business days after payment confirmation. Orders placed on Sundays and public holidays will be processed on the next business day.

Delivery Time

Once dispatched, your order is generally delivered within 3–7 business days, depending on your location.

Please note that delivery times may vary due to courier delays, weather conditions, holidays, or other circumstances beyond our control.

Return & Refund Policy

At MIKO, we want you to be happy with your purchase. Because coffee is a consumable product, we generally do not accept returns or exchanges once an order has been delivered.

​

Damaged or Incorrect Orders

If you receive a damaged, defective, incorrect, or missing product, please contact us within 48 hours of delivery.

Please provide your order number and clear photos/videos of the package and product so we can review the issue.

If approved, we may offer a replacement or refund, depending on the circumstances.

​

Refunds

Approved refunds will be processed to your original payment method within 5–7 business days. The time taken for the refund to appear in your account may vary depending on your bank or payment provider.

Please note that the delivery fees for the product may be deducted.

​

Non-Refundable Situations

Refunds generally cannot be provided for:

• Not being able to provide clear photos/videos of the damaged parcel or goods

• Change of mind after delivery

• Incorrect address provided by the customer

• Products damaged due to improper storage after delivery

• Orders where the customer is unavailable to receive the package

​

Contact Us

For return or refund assistance, contact us with your order details:

Email: trust@mikolife.com

Once an order has been shipped, it cannot be cancelled.